Water Quality Update:

Blue Green Algae has been identified in the Regatta Lake only. We are currently treating the lake using ultrasonic units to manage algae levels. Please avoid contact with the water and keep dogs on leads. No other bodies of water on site are affected.

We will continue to monitor the situation and provide updates for customers and visitors.
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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
  • The number of stamps a customer can collect is not restricted per day​
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
  • Stamps are not transferable​
  • Loyalty card can be used in any Serco leisure centres​
  • Offer includes all hot drinks available at the centre ​
  • Offer excludes seasonal & speciality hot drinks​
  • No alternative drinks are available as part of this offer​
  • Loyalty card will be retained by our team once completed​
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
  • Offer subject to availability​
  • Serco Leisure Operating Ltd have the final decision on any discount given ​
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​
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